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General questions:
Regarding Authorization, Data Privacy, and Service Reliability
- Are your solutions and services officially authorized by the respective software vendors?
- How do you ensure the privacy and security of user data, especially sensitive information?
- What specific measures are in place to protect data from unauthorized access and potential breaches?
- How reliable is your cloud storage service, and what steps are taken to guarantee data integrity and accessibility?
Yes, all our solutions are verified and directly authorized to ATC Technologies & Solutions to be sold in
Pakistan. All the original vendors from USA and Europe. All warranties and privacy policies and
credentials are supplied by the respected vendor. ATC Technologies and Solutions is an Authorized
Reseller following all the agreed business ethics of their vendors.
No, All personal data is protected by ATC Technologies and Solutions. No data is supplied to third party
in case of any legal matters. Each vendor uses data only to improve their product and services to provide
a better and improve their features for their respected solution. The cloud storage solution offers 256-
kb encryption and is accredited and certified by GDPR (General Data Protection Regulation) Europe of
all data and its contents.
As it is certified by GDPR (General Data Protection Regulation) of the European Union it is used by
most of the renowned brands known globally such as Nutanix, Microsoft Azure, Amazon Web Services
(AWS), Microsoft Hyper-V, Qemu /KVM, VirtualBox Oracle, and Scale Computing along with backed by
Cyber fortress, Home-use, and ALSO. Any other local Pakistan’s Ordinance.
Yes, our payment methods are via online Bank Transfer, and any other logos or partners mentioned on
the website. Please visit contact us page for further information.
Yes, for all plans that we offer are billed annually by us. We currently do not offer directly, but we have
indirect channels which provide installment plans up to 12 months locally authorized such as Visa Card
Holders, Bank Al Falah Account Holders and KalPay. All are approved and partnered with ATC
Technologies & Solutions.
All our installations and trainings are conducted via online Zoom sessions until you are satisfied and are
comfortably trained. For explicit trainings of larger groups, charges are applied as per vendors decision.
In case of technical issues, we shall be available on-site anywhere in Pakistan and escalate matters to
our vendors for their online support via Zoom.
Support and Customization:
- 24/7 online support through various channels (email, live chat, social media).
Customization:
- Customizable solutions to fit specific business needs, especially for cybersecurity.
Setup Time:
- Quick setup for software (3 business days) and hardware (10 business days).
- Satellite internet setup takes up to 10 business days after site survey and payment.
Remote Area Solutions:
- Specialized solutions for remote workers, businesses, and enterprises.
- Offers communication (Zoom, phone), internet (satellite), and video conferencing equipment.
Regulatory Compliance:
- Adherence to international and local IT regulations in Pakistan.
Delivery Time:
- Hardware delivery depends on availability and third-party logistics.
Payment and Invoicing:
- Accepts payments in PKR.
- Provides invoices for local taxation purposes.
Third-Party Contact:
- No third-party companies are authorized to call or email for renewals or payments.
- Customers will be notified directly by ATC Technologies and Solutions.
Yes, we are dedicated to providing new and existing customers. Our online support pages are
available and we are an email away to provide all attention to our customers. And our live chat
is available as well as our social media presence ready to serve all our customers to the best of
our ability.
Yes, all solutions are customizable including zoom, contract management and cloud storage
solutions. Our cyber security solutions provide more enhanced customization to cater the
needs of our customers.
Once the 100% Payment has be received. All software takes up to 3 business days and
hardware/equipment take up to 10 business days to setup subject to availability and any
delivery time excluded. Satellite internet equipment is available locally and setup takes up to 10
business days after the initial site survey and payment fulfillment has been done
Yes, we are specialized to cater remotely working freelancers, groups, small businesses,
startups, medium sized companies, and large enterprises, and multi-regional companies. Our
solutions include Zoom Communication and Phone Solutions, Satellite Internet and Video
Conference Equipment for all working environments.
Yes, all our solutions are in compliance with International Standards, and local IT Ministries and
government bodies including Ministry of Information and Technology.
Our mission to provide it ASAP, all is subject to availability and delivery time of third-party
carriages internationally and locally.
Yes, our currency for Pakistan is PKR, in any time differences in exchange rates are subject to be
paid by customers. The current dollar exchange rate is 288.00. We are in compliance with all
taxation regulation in Pakistan. All prices are included of sales tax and service taxes sold to our
customers.
No, ATC Technologies and Solutions does not authorize any local company to renew any plan
subscription and shall not authorize any company to collect payment on behalf of them.. In
case a company is authorized all customers shall be updated via email. Scam calls using any of
the partners shall not be a liability to ATC Technologies and Solutions.
ATC Support & updates:
Explore the support and updates that come with our communication solutions including the Zoom AI Solutions, Unlimited Cloud Storage, Dedicated Internet connectivity, Smart Meetings Solutions and Advance security systems .
- Increased safety: By minimizing the risk of conflicts and optimizing flight paths, AI contributes to a safer airspace.
- Improved efficiency: Shorter flight times and smoother traffic flow lead to time and cost savings for airlines and passengers.
- Reduced congestion: AI can handle increased air traffic volume without compromising safety.
- Enhanced decision-making: ATCs benefit from real-time insights and recommendations from AI systems.
ATC AI has the potential to revolutionize communication's solutions. As AI technology continues to evolve, we can expect even greater benefits in terms of safety and efficiency.
Book demo meeting to get further information.